Other Information
The placing of an order indicats your acceptance of our terms and conditions. Please read them carefully and keep a printed copy for your future reference.
All goods supplied by us remain our property until they are paid for in full.
All prices Include VAT.
All returned cheques will incur a £10 admin fee.
If a colour or size is not specified at the time of ordering either the most popular option or whichever is available will be supplied.
All goods are priced per item or per pack quantity if stated.
Returns and Cancellations
We have a strict returns policy. In the unlikely event that a fault may arise we request that you contact us within 3 days of receiving your order to notify of the fault. We will issue you with a returns authorisations number which you should include with your return.
We do not operate a sale or return policy Faulty or damaged goods will be credited or replaced.
Goods returned for any other reason will only be replaced at our discretion.
Returns must be sent back by recorded delivery at the customers cost unless the item is faulty.
We reserve the right to charge a 20% restocking fee for any Undue cancelled orders.
If any parcels are received damaged or opened this must be noted as "parcel damaged" with the courier / postman for a claim to be made and any missing goods to be replaced. |